Repair experts weigh in on AirPods Max condensation complaints

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dope_ahmine

Got mine in the first batch in December 2020. Already in January filed a customer complaint about this condensation issue, with pictures and everything.

The areas behind the magnetic ear pads were soaking wet on both left and right sides. How did I find out? They started to stink. They stank of old foul water more than a meter away. I used to be a DJ for many years, and I’ve never had headphones stinking before. And you wouldn’t like to know where those headphones had been. The only difference these days is that I now have a shaved head, as opposed to before when I had long hair.

After much complaining to Apple about this, the headphones suddenly started to behave erratically. Pairing wouldn’t work and I had to factory reset the phones several times each day. After that, Apple agreed to take them in. What did they do? They returned the same headphones together with a pair of new magnetic pads. That’s it (!!!)

Do I still use the headphones? Not a chance

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